Lion's Auto Ltd ("Lion's Auto Ltd" "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you use iApprove.ca, submit a financing inquiry or application, communicate with us, or otherwise use our services.
Our privacy practices are intended to comply with applicable Canadian privacy legislation, including applicable provisions of Alberta's Personal Information Protection Act ("PIPA"), the federal Personal Information Protection and Electronic Documents Act ("PIPEDA") where applicable, and other applicable privacy laws.
2. Personal Information We May Collect
Depending on the services you request, we may collect:
Identification Information
Full name
Date of birth
Residential address
Mailing address
Telephone number
Email address
Driver's licence information
Government-issued identification information
Other information necessary to verify identity
Employment and Income Information
Employer
Occupation
Job title
Employment status
Length of employment
Employment income
Other sources of income
Employment history
Financial and Credit Information
Credit history
Credit score
Existing loans
Credit cards
Collections
Repossessions
Bankruptcy information
Consumer proposal information
Payment history
Other information contained in consumer reports
Financial information required by lenders
Vehicle Information
Vehicle requested
Vehicle price
Trade-in information
Down payment
Financing amount
Desired financing terms
Vehicle identification information
Technical Information
IP address
Browser type
Device type
Operating system
Website activity
Pages visited
Cookies and similar technologies
Referral information
3. How We Collect Information
We may collect information directly from you through:
Online financing forms
Website forms
Telephone calls
Text messages
Emails
Documents you provide
Dealerships
Financing partners
Lenders
Other authorized representatives
We may also obtain information from third parties where authorized by you or permitted by law.
4. Purposes for Collection
We may collect and use personal information to:
Respond to financing inquiries;
Assess financing needs;
Facilitate vehicle financing applications;
Verify identity;
Verify employment and income;
Obtain credit information;
Submit applications to lenders;
Communicate with dealerships;
Match customers with available vehicles;
Communicate financing options;
Process transactions;
Prevent fraud;
Maintain records;
Improve our services;
Operate our website;
Meet legal and regulatory obligations;
Resolve disputes;
Protect our legal interests; and
Communicate with you regarding services you have requested.
We will not collect information for purposes unrelated to the purposes communicated to you, except where otherwise permitted or required by law.
5. Consent
Where required by law, we will obtain consent before collecting, using or disclosing personal information.
Because financial and credit information can be sensitive, we may require express consent before obtaining or sharing such information.
You may withdraw consent where permitted by law. Withdrawal of consent may affect our ability to provide financing-related services.
Meaningful consent requires individuals to understand the nature, purpose and consequences of the collection, use or disclosure of their information.
SMS and Marketing Consent
Where you provide express consent to receive promotional text messages from Lion's Auto Ltd, your mobile telephone number and SMS consent information will be used for the communications you have requested.
Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Consent to receive promotional SMS messages is voluntary and is not a condition of purchasing goods or services.
You may withdraw your consent to receive promotional SMS messages at any time by replying STOP to a promotional text message. For assistance, reply HELP or contact iApprove Canada using the contact information provided in this Privacy Policy.
Transactional or service-related communications may continue where reasonably necessary to administer an existing inquiry, application, appointment, transaction, or other service you have requested.
6. Disclosure to Lenders and Financing Providers
When you request financing assistance, information may be provided to lenders, banks, credit unions, finance companies, alternative financing providers and other financing institutions for the purpose of evaluating your application.
Those organizations may independently collect, use and disclose information according to their own privacy policies and legal obligations.
7. Disclosure to Dealerships
Where necessary to facilitate a vehicle transaction, information may be shared with the applicable dealership.
This may include information regarding:
Financing status
Financing requirements
Vehicle information
Application status
Approval conditions
Information necessary to complete the transaction
8. Credit Reporting Agencies
Where you provide the required authorization, we or the applicable lender may obtain information from consumer reporting agencies.
Credit reporting agencies may maintain information about you independently of iApprove Canada.
You should review any separate credit authorization presented to you before submitting it.
9. Service Providers
We may use third-party service providers for:
Website hosting
CRM systems
Communication
Document management
Data storage
Identity verification
Employment verification
Analytics
Advertising
Security
Accounting
Information technology
Other business functions
Where appropriate, we take reasonable steps to require service providers to protect personal information.
Service providers may process information on our behalf for the purposes described in this Privacy Policy. They are not authorized to use your personal information for their own independent marketing purposes solely because we use their services.
10. Security
We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of personal information.
However, no electronic system can be guaranteed to be completely secure.
You should avoid sending sensitive information through unsecured channels unless specifically requested by iApprove Canada through an appropriate process.
11. Retention
We retain personal information only as long as reasonably necessary for legitimate business, legal, regulatory, contractual and record-keeping purposes.
When information is no longer required, we will take reasonable steps to securely destroy, delete or anonymize it.
12. Access and Correction
Subject to applicable legal exceptions, you may request access to personal information we hold about you.
You may also request correction of inaccurate or incomplete information.
Requests may require identity verification.
To request access to or correction of your personal information, please contact our Privacy Officer using the contact information below.
Lion's Auto Ltd offers fast, flexible auto financing for Albertans, including self-employed buyers and those with credit challenges simple approvals and free delivery across Alberta.
Lions Auto Credit offers fast, flexible auto financing for Albertans, including self-employed buyers and those with credit challenges simple approvals and free delivery across Alberta.